Linda Chapman

Terms and Conditions

 

Product Descriptions

Due to the handmade nature of the items sold by Linda Chapman Art, there may be differences from one product to another.

Due to the differences in the way individual computer monitors display colours, your order may differ slightly in colour from what you see on the screen.

All sizes and measurements are approximate. If you are in any way dissatisfied with your order, the returns policy applies.

All reasonable care is taken to ensure that all details, descriptions and prices appearing on the website are correct at the time when the relevant information was entered on the system. Although it is the aim to keep the website as up to date as possible, the information, including product description appearing on the website at a particular time may not always reflect the position exactly at the time you place an order.

All products are subject to availability and we may withdraw products at any time. We reserve the right to change prices from time to time, but the price quoted when you place your order is the price you will be charged.

Ordering

Most orders will be dispatched within 3 – 7 days

You will receive an order acknowledgement email following your order and payment. This is not an order confirmation or order acceptance.

If for any reason an item is not in stock or unavailable when your order is placed, we will inform you prior to processing your order, or refund your purchase for those items which are not in stock.

Order acceptance and the completion of the contract with Linda Chapman Art will take place on the despatch to you of the goods ordered unless you have been notified that your order has not been accepted.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Linda Chapman Art unable to obtain authorisation for your payment.
  • The identification of a pricing or product description error.

Linda Chapman Art does not store credit card details nor do we share customer details with any third parties.

All reasonable care is taken, in so far as it is in our power, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised assess to any data you provide when accessing or ordering from our website.

All prices are stated clearly in British Pounds.

No VAT is added as Linda Chapman Art is not VAT registered

Returns

If for any reason you are not totally satisfied with your order you may return it to us (unused and in its original packaging, with all relevant documentation) within 28 days.

Linda Chapman Art will refund the value of goods returned (excluding delivery costs) within 28 days of receipt of the return, without further charge to you. We will not refund the costs of returning goods.

However should an item be faulty, it will be replaced at no extra charge. Please note that items returned do not become our responsibility until received at our contact address. We recommend that the goods are returned by a recorded delivery service.

Copyright

All rights reserved.

All images are copyright © Linda Chapman Art and may not be reproduced by any means whatsoever, without the express written consent of Linda Chapman Art. Purchase of a print does not confer reproduction rights.

Anyone found to be in breach of copyright will be legally pursued.

Privacy

Linda Chapman Art will not share your email, delivery address or any other details with any other party.

If you have joined our mailing list, the email address you provide will not be passed on to any other companies and will only be used by Linda Chapman Art to provide you with emails about shows, discounts, new work etc. We will only add you to our mailing list if you sign up, this information will not be passed on to any other parties.

You can easily remove yourself from the list by unsubscribing.

Linda Chapman Art will only contact you if necessary on matters arising directly from your order and not for any other purposes, unless you have signed up for the e-newsletter.

Business details

Linda Chapman Art - 56 Burghley Road, London, NW5 1UN   +44 (0) 7931592560